Complete Guide: How to Return Packaging and Get Your Deposit Back

Your Complete Guide to Returning Packaging in Moldova

The Deposit Return System (DRS) in Moldova makes it easy for consumers to return empty beverage containers and receive their deposit back. Whether you are returning a single bottle or a bag full of cans, the process is straightforward and accessible at thousands of collection points nationwide. This guide explains everything you need to know about participating in the system operated by Eco-Ret Moldova.

Which Containers Can Be Returned?

The DRS covers single-use beverage containers that carry the official deposit marking. Look for the DRS symbol on the label of your beverage container. Eligible containers include:

• PET plastic bottles — water, soft drinks, juices, sports drinks (0.1L to 3L)
• Aluminum cans — beer, soft drinks, energy drinks, seltzers (all standard sizes)
• Glass bottles — single-use glass containers for beverages (0.1L to 3L)

Containers that are NOT part of the DRS include: milk and dairy product containers, containers for medicines, containers purchased outside Moldova, and reusable bottles that belong to existing reuse schemes.

Step-by-Step Return Process

At a Retail Store

1. Collect your empty containers — keep them reasonably clean (a quick rinse is sufficient) and do not crush them (the barcode must be readable).
2. Visit any participating retailer — all stores above 200m² are required by law to accept returns. Smaller stores may participate voluntarily.
3. Present your containers — the store employee will scan each container's barcode to verify it is part of the DRS.
4. Receive your refund — the deposit amount is returned to you in cash or as a credit toward your purchase.

At a Reverse Vending Machine (RVM)

1. Locate an RVM — these automated machines are installed at larger retail locations and dedicated collection centers.
2. Insert containers one at a time — the machine scans the barcode, verifies the container, and accepts it.
3. Collect your receipt — once all containers are inserted, press the receipt button. The receipt shows your total refund amount.
4. Redeem the receipt — take it to the store cashier for a cash refund or apply it to your shopping total.

Tips for Successful Returns

• Do not remove labels: The barcode on the label is essential for the system to identify the container and process your refund.
• Do not crush containers: While slightly dented cans and bottles may still be accepted, heavily crushed containers with unreadable barcodes will be rejected.
• Rinse containers: A quick rinse prevents odors and makes the return process more pleasant for everyone. Containers do not need to be perfectly clean.
• Check the DRS marking: Only containers with the official DRS symbol qualify for a deposit refund.
• Return during store hours: Manual collection points operate during the store's regular business hours. RVMs may have extended availability.

Where to Return

Eco-Ret Moldova maintains a network of collection points across the entire country:

• Supermarkets and hypermarkets: All major retail chains participate in the DRS and accept returns.
• Medium-sized stores: Stores with a sales area exceeding 200m² are required to accept container returns.
• Dedicated collection centers: In some localities, dedicated DRS centers provide convenient return options with extended hours.
• Small retailers: Many smaller shops voluntarily participate, especially in rural areas where larger stores may not be nearby.

Deposit Amounts

The deposit amount is set by Government Decision 379/2025 and is displayed on each eligible container. The deposit is the same regardless of the container size or material — ensuring simplicity for consumers. The deposit is added to the product price at the time of purchase and is fully refunded upon return.

What Happens to Returned Containers?

After you return a container, it enters a carefully managed logistics chain:

1. Collection: Eco-Ret Moldova regularly collects returned containers from all collection points.
2. Sorting: Containers are sorted by material type (PET, aluminum, glass) at dedicated sorting facilities.
3. Quality control: Materials are inspected and any contamination is removed.
4. Recycling: Sorted materials are sent to certified recycling facilities where they are transformed into new raw materials.
5. New products: Recycled materials re-enter the manufacturing stream, reducing the need for virgin resource extraction.

Frequently Asked Questions

Can I return containers from another country?
No. Only containers purchased in Moldova with the official DRS marking qualify for deposit refund.

Is there a limit on how many containers I can return at once?
There is no limit for consumers returning their own household containers. Commercial quantities may require coordination with Eco-Ret Moldova.

What if the store refuses my return?
Stores above 200m² are legally obligated to accept DRS container returns. If you encounter a refusal, contact Eco-Ret Moldova at str. Bălțului 2a, or. Sîngerei, raionul Sîngerei, or through the official website.

Can I donate my deposit to charity?
Yes. Some collection points offer the option to donate your refund to partnering environmental organizations. Check for this option at RVMs and participating stores.